At Light Home Decor, we’re committed to delivering your home decor quickly and in perfect condition. Here’s a clear and easy-to-follow breakdown of our shipping policy:
1. Order Processing Time:
Order Cut-off Time: 03:00 PM
We process and ship orders within 1-2 business days (excluding weekends and holidays) after purchase.
Our team carefully prepares and securely packs each item for shipment.
2. Shipping Options:
Standard Shipping: Delivered within 5-7 business days at no additional charge.
Expedited Shipping: For faster delivery, choose expedited shipping, which takes 3-5 business days for a $4.99 USD fee.
3. Order Tracking:
Once your order is shipped, we’ll send you a confirmation email with tracking details.
This allows you to monitor your package and get an accurate arrival time.
4. Peak Season Delays:
During busy periods like holidays and promotions, shipping times may be slightly longer than usual.
We appreciate your patience, and we’re working hard to get your order to you on time.
5. Shipping Restrictions:
Some locations may not be eligible for delivery, and we are unable to ship to multiple addresses in a single order.
6. Tax Policy:
We believe in transparency. The price you see at checkout is the final price. No hidden taxes or fees.
7. Customer Support:
Your satisfaction is important to us. If you experience any issues or delays, reach out to our support team at support@athleongear.com.
We’ll promptly assist you with any concerns or questions.
Thank you for choosing Light Home Decor:
We’re dedicated to providing you with high-quality home decor and exceptional service, ensuring your shopping experience is smooth and hassle-free.